Privacy Policy

Last Updated: 28th October 2025

1. Introduction

Your Settled Space ("I”, “we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.yoursettledspace.com (the "Site") or use our services. We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact Details:

  • Name: Alison Guppy

  • Email: yoursettledspace@gmail.com

  • Address: 33A Marina Way, Abingdon, Oxfordshire, OX14 5TN

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Purchase digital products (eBooks, webinar recordings)

  • Book coaching sessions

  • Sign up for our newsletter or contact forms

  • Communicate with us via email

This may include:

  • Name

  • Email address

  • Phone number

  • Payment information

  • Any information you provide in preparation for and during coaching sessions

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on pages

  • Referring website addresses

2.3 Cookies

Our Site uses cookies to enhance your experience. You can control cookie settings through your browser. This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses. These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. These analytics and performance cookies are used on this website, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 To Provide Services (Legal Basis: Contract)

  • Process purchases of digital products

  • Schedule and deliver coaching sessions

  • Send order confirmations, session reminders and post-session notes

  • Provide customer support

3.2 For Legitimate Business Interests (Legal Basis: Legitimate Interests)

  • Improve our website and services

  • Prevent fraud and ensure security

  • Analyze how our services are used

  • Send marketing communications (where you have opted in or we have legitimate interests)

3.3 To Comply with Legal Obligations (Legal Basis: Legal Obligation)

  • Maintain records for tax and accounting purposes

  • Respond to legal requests

4. Third-Party Service Providers

We share your information with trusted third-party service providers who help us operate our business:

4.1 Squarespace

Our website is hosted on Squarespace, which processes payment information and order data. Squarespace's privacy policy: https://www.squarespace.com/privacy

4.2 Calendly

We use Calendly for appointment scheduling. When you book a session, your name, email, and booking details are collected and stored by Calendly. Calendly's privacy policy: https://calendly.com/privacy

4.3 HubSpot

We use HubSpot as our customer relationship management (CRM) platform. Contact information from Calendly is automatically synced to HubSpot for managing client relationships. HubSpot's privacy policy: https://legal.hubspot.com/privacy-policy

4.4 Payment Processors

Payment information is processed securely by Stripe through Calendly (for appointments / coaching sessions) and Squarespace Commerce (for purchasing items from www.yoursettledspace.com/shop). We do not store complete payment card details.

All third-party service providers are required to maintain appropriate security measures and use your data only as instructed by us.

5. International Data Transfers

Some of our third-party providers (including Calendly and HubSpot) are based in the United States. These transfers are protected by:

  • Standard Contractual Clauses approved by the UK authorities

  • The providers' participation in recognized data protection frameworks

  • Additional security measures to protect your information

6. How Long We Keep Your Information

We retain your personal information only as long as necessary:

  • Client records: 7 years after last contact (for tax/legal purposes)

  • Marketing contacts: Until you request deletion

  • Digital product purchases: 7 years (for tax/legal purposes)

  • Website analytics: Up to 26 months

7. Your Rights

Under UK GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal information

  • Right to Rectification: Request correction of inaccurate information

  • Right to Erasure: Request deletion of your information (subject to legal obligations)

  • Right to Restrict Processing: Request we limit how we use your information

  • Right to Data Portability: Receive your information in a portable format

  • Right to Object: Object to processing based on legitimate interests

  • Right to Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at yoursettledspace@gmail.com. We will respond within one month.

8. Marketing Communications

With your consent, we may send you marketing emails about our services, products, and hormone heath tips. You can unsubscribe at any time by:

  • Clicking the "unsubscribe" link in any email

  • Contacting us at yoursettledspace@gmail.com

9. Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure socket layer (SSL) encryption for data transmission

  • Secure password-protected systems

  • Regular security assessments

  • Limited access to personal information

However, no internet transmission is completely secure. We cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

11. Complaints

If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: yoursettledspace@gmail.com